Verbal SMS Consent Script
Effective date: September 27, 2026
Perales Legal PLLC (1-888-EL-PERRO) uses the following verbal prompt during a non-urgent accident intake before recording an affirmative SMS consent. The caller must answer clearly before any customer-care text message is sent.
Spanish prompt used by Diego, our automated phone assistant
If the caller says yes, the agent records the SMS permission as Sí. If the caller says no or the answer is unclear, the agent records No or No claro and does not offer or send messages or portal links.
English equivalent
Program details
Messages are customer-care communications for people who contacted the office and gave affirmative consent. They are not marketing messages, and consent is collected separately from permission to receive a return call.
For the complete program terms, supported-carrier notice, and opt-out process, see the SMS Terms and Conditions. See the Privacy Policy for information handling and mobile-data sharing restrictions.
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